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It was a great “powder day” at Durango Mountain Resort. The kids have a four day to celebrate President’s Day weekend and the folks at Durango Mountain Resort hosted the 5th Annual Ski for Education day today. A portion of the proceeds of today went to benefit The Durango Foundation for Educational Excellence.
Photo credits to DurangoMountainResort.com
Now, although I still harbor resentment that our mountain isn’t named Purgatory anymore… I must say that I am incredibly impressed at how well the staff and surrounding businesses handled the incredible crowds…especially since many of the skiers today were school aged.
Some highlights of my ski day included:
- Being able to ski with my two sons.
- Enjoying the company of my son’s friend Zach. How’s your book coming along?
- Seeing more of my sons’ friends on the mountain…It was nice to see you Charlie and Devon.
- Enjoying the company of a friend. Thank you, Holly. Love ya’ hon!
- Enjoying a phone call with a colleague and friend over lunch.You made the $8.00 burger worth it…thanks!
- Seeing a former co-worker. Hi Jessica!
- Meeting and having a short conversation on the 6-pack lift with the Native American Center Director at Fort Lewis College.
- Meeting and giving a ride to an employee of DMR. We all enjoyed your company, Ky.
- Getting happy greetings and fantastic service all over the mountain! You guys ROCK!
If anyone wants to enjoy the friendly atmosphere and awesome snow this year…Come to Colorado…here’s some SPECIALS!
In the voice biz, we communicate lots of things….usually educating, persuading or selling. Commercial Valentine’s Day is a blatant attempt to commercialize how we show love.Boycott Valentine’s Day and be thoughtful, loving and giving every day of the year.
Valentine’s Day has become a confusing and stressful day for many people.
Love it’s its own gift and should be shared freely every day.
Cook a romantic dinner.Pack a sunset picnic.Pick wildflowers on the way home.Burn a CD with hand selected love songs.Snuggle together on a rainy day.Leave little love notes everywhere.Send a love email every day.Take a moonlit walk on the beach….or anywhere. Snuggle together while watching romantic movies.Bring home good coffee or tea.Take a walk down memory lane — visit some of the special places from your early days of dating. Make a scrapbook with photos, mementos, and little notes from you lives together.Kiss in the rain.Ride a ferris wheel.Sneak away from a party and make out.Bring home great take-out, and light some candles.Fix something in the house together.Slow dance to romantic music.Take a nap together.Kiss slowly, touching his or her back and neck and nape — slowly. Make a list of everything you love about him or her.Write a love letter.Clip or email things that make you think of him or her, every day.Go to a movie, ignore the movie, and make out like teen-agers.Take some quiet time and talk about your day.Write little notes, one for each way he or she drives you crazy.Feed each other.Recreate the first time.Sing a favorite song to him or her.Have dinner on the deck, with some candles.Say I love you in a different way, every day.Declare your love, very publicly.Do what comes naturally. Slowly.
This list was inspired by Creative Zen’s 50 Ways to Be Romantic on the Cheap
Have you ever been placed on hold calling a business?
Of course you have!
When it happens to me, it usually goes something like this…
Business: Please hold.
Me: UhhBusiness: ……click….music…..
Or, maybe they are more polite…
Business: Will you hold please?
Me: Uhh ….yes.
Sometimes the “click” occurs prior to me stumbling through an answer. WOW!
It kind of makes me wonder what would have happened had I said NO.
Companies today are working harder than ever to “stand out” to their audience of potential clients. They do whatever they can to generate interest in their products and services: They create White Papers, have an online presence, advertise wherever they feel their audience is and ……then a prospect calls to do business.
Many businesses don’t practice good conversational skills and basic manners.
Here are basic rules everyone in business should practice
1. Always greet someone when they call or visit. Depending on your level of formality of your business and the client, you can adjust the greeting. But, you should always say, “hello” or “hi” when someone visits so that the client feels welcome visiting or calls.
2. Say, “Please” and “Thank you” generously! There is no such thing as saying it too much. Showing these manners shows the other person respect and appreciation.
3. If a person says thank you, you should acknowledge them with a “You’re welcome” or “Anytime!”. This tells the person that they are welcome to come to you again with a request. It is a kind way to say that you invite their correspondence.
“Listening is a magnetic and strange thing, a creative force. The friends who listen to us are the ones we move toward. When we are listened to, it creates us, makes us unfold and expand.” – Anonymous
4. Wait your Turn! Don’t interrupt other people when they are speaking. Never assume you know what the person is trying to say. Oftentimes the act of speaking and being heard is all a client wants. Be sure and give your full attention and really HEAR what they are saying without assumptions or prejudice. Oftentimes, conversational acknowledgments such as: “Uh-Huh”, “Yes”, “Oh”, “I see” tell the other person you really hear them.
“So when you are listening to somebody, completely, attentively, then you are listening not only to the words, but also to the feeling of what is being conveyed, to the whole of it, not part of it.” – Jiddu Krishnamurti
5. Clean up after yourself. No matter who is to blame in a conflict or complaint, be pleasant and gracious. If your client is found to be to blame, don’t gloat or show off, but be kind . If you or your business is to blame don’t sulk or get mad, but be gracious and sincerely apologize.
“If you want the last word, apologize.”
6. Take compliments courteously. If someone praises your business, be gracious and say, “thank you”, and invite further communication.
Government Video featured an article this month highlighting some talents sharing VO secrets to media professionals from the federal, military, state and local government.
Can you believe the VO community had some secrets that the government needed? It’s a good feeling! Click here to Read the Article! My interview was among the great Voice Talents, Tom Pagnotti
and Andy Froiland
This month has been very exciting so far. I wanted to highlight an interview my professional friend Erik Sheppard had with Terry and Trish from Voice Overs on Demand!!
Click here for the full interview
Or, copy and paste this link directly into your web browser. http://recordings.talkshoe.com/TC-49584/TS-75301.mp3
Erik Sheppard is a Professional Voice Talent, Board Member of SaVoa and was invited for an interview to answer some of the most popular questions for SaVoa. He also addressed some common misconceptions about SaVoa had some fun being put “on the spot” by Terry and Trish. Erik did a great job AND mentioned my name! So…he gets a place on my Blog today!
Erik Sheppard also Moderates the Voice123 Board VoiceOverSavvy.com
Thanks for doing such a great job, Erik!
As one of the Directors of SaVoa, occasionally I get the opportunity to speak on their behalf. Last week I was given the honor by Stephanie Ciccarelli of Voices.com to speak about Guilds, and the benefits of belonging to a Guild in the voice over business.
SaVoa was featured on Voices.com VoxTalk #49 along with: British Animation Awards Announcement of New Voice Performance Categories, Update on Writers Guild of America Strike, Feature Interview with David Cook, and Adam Fox teaching listeners how to clean your computer in Tech Talk.
SaVoa Incorporated is a not-for-profit corporation based in North Carolina. Its purpose is to establish and maintain an accreditation program for voice over artists, and support continuing education for the advancement of the voice over industry. Membership in SaVoa depends on successful completion of the peer review process. It tells clients that members met or exceeded established standards for vocal delivery (performance and technique) and technical delivery (audio quality and technique), and that members conduct business in a manner that enhances the voice over community as a whole.
I hope that anyone who has any questions about this organization’s standards and goals will contact me with any questions. Or, feel free and contact any of our Directors on this page.
In the meantime, I want to thank Stephanie Ciccarelli and the Staff and Members of Voices.com for the honor of speaking on their site and I want to thank the members of SaVoa, Inc for having the trust and confidence in my ability to speak on their behalf.
Kat’s Voice…The Voice of Kat Keesling